Privacy Policy

Privacy Policy for Columbus Candle Supply

Effective Date: 9/8/25

At Columbus Candle Supply, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect personal information that you provide to us directly or automatically when you interact with our website and services. This information may include:

  • Contact Information: Your name, email address, phone number, and shipping address.
  • Payment Information: Credit card details or other payment information for processing orders.
  • Purchase History: Information about products you've purchased from us.
  • Communication Information: Any communications you send to us, including emails and messages through our website.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and pages visited.
  1. Use of Information

We use the collected information for various purposes, including:

  • Processing Orders: To fulfill and manage your orders, process payments, and provide customer support.
  • Communication: To respond to your inquiries, provide information about products or services, and send you relevant updates.
  • Personalization: To customize your experience, recommend products, and display content based on your preferences.
  • Analytics: To analyze and improve the performance of our website, services, and marketing efforts.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  1. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, or providing other services.
  • Legal Obligations: We may disclose information if required to do so by law or in response to a valid legal request.
  • Protection of Rights: We may share information to protect our rights, privacy, safety, or property, as well as those of our customers or the public.
  1. Your Choices
  • You can update your personal information by logging into your account on our website.
  • You can unsubscribe from marketing communications by following the instructions provided in the email or contacting us directly.
  • You can disable cookies through your browser settings, but this may affect your experience on our website.
  1. Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [contact email/phone number].

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.